Your privacy is our priority
Your personal information is completely secure at 8v88. This policy describes in detail how we collect, use, and protect your data.
This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of personal information of users ("you", "your") of the website https://8v88.lat, operated by 8v88 ("we", "us", "Platform"). By using our services, you are considered to have given your consent to the terms of this Policy. Please read this Policy carefully, and contact our support team if you have any questions.
1. Definitions and Scope
What is personal information
"Personal information" means any information that is capable of identifying an individual, directly or indirectly. This may include: name, address, mobile number, email address, date of birth, financial transaction details, device identifiers, and online usage patterns.
This Policy applies to all services provided through 8v88's website, mobile application, and other digital channels. Our services are intended for individuals aged 21 or older only.
2. What information we collect
Information provided directly
Information you provide during account registration and use of our services:
- Full name and date of birth
- Mobile number and email address
- Payment-related information (bKash, Nagad, or Rocket number)
- Documents provided for identity verification
- Information shared when contacting our support team
Automatically collected information
Information automatically collected when you use our platform:
- IP address and device type
- Browser information and operating system
- Pages visited and session duration
- Information collected through cookies and similar tracking technologies
- Login times, gaming history, and transaction records
3. Purpose of data use
Primary use
8v88 uses your information for the following purposes:
- Account management: Creating and verifying accounts and ensuring secure access.
- Payment processing: Completing deposit and withdrawal transactions and preventing financial fraud.
- Customer support: Resolving your issues and providing necessary information.
- Service improvement: Enhancing platform functionality and user experience.
- Security: Preventing cyberattacks, unauthorized access, and fraudulent activity.
- Legal obligations: Complying with applicable laws and regulations.
- Responsible gaming: Using data to identify problematic gaming behavior and provide necessary support.
Communication and marketing
With your consent, we may send you bonus offers, promotional updates, and important platform-related notifications. You may opt out of marketing communications at any time by contacting us.
4. Cookie and tracking technologies
Use of cookies
Cookies are small data files stored on your device. 8v88 uses the following types of cookies:
- Essential cookies: Required for core platform functionality — managing sessions and maintaining login state.
- Functionality cookies: To remember language preferences and personal settings.
- Analytics cookies: To analyze platform usage and improve our services.
- Security cookies: To detect fraud and ensure account security.
You can control cookies by changing your browser settings, however disabling certain cookies may limit platform functionality.
5. Data sharing and third parties
Sharing data with third parties
8v88 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, limited data sharing may occur in specific circumstances:
- Payment processors: Minimum information required to process transactions through bKash, Nagad, and Rocket.
- Technology service providers: Trusted partners for server hosting, cybersecurity, and technical support — who operate under strict confidentiality agreements.
- Legal requirements: To comply with court orders, lawful requests from law enforcement agencies, or legal obligations.
- Fraud prevention: With relevant authorities in the investigation of fraud or unlawful activity.
Outside the above circumstances, your information is not shared without your explicit consent.
6. Data security measures
Encryption
All your data is protected with SSL (Secure Socket Layer) encryption during transmission. Strong encryption is also used when storing sensitive data.
Access control
Access to your data is strictly controlled. Only authorized personnel may access data to provide necessary services, and all access is logged.
Regular audits
Our security infrastructure is regularly tested and updated. Potential vulnerabilities are identified and remediated promptly.
In the event of a security breach
If a data breach occurs that may affect your personal information, we will notify you as soon as possible in accordance with our legal obligations and take the necessary steps.
7. Data retention period
Retention policy
8v88 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.
- Active account data: For the entire period the account remains active.
- Transaction records: For the period specified under applicable financial regulations.
- Security logs: For a defined period as needed for fraud prevention and investigation.
- After account closure: Limited data is retained for a defined period to meet legal requirements.
Once the defined period has passed, your data is securely deleted or anonymized so that it can no longer be identified.
8. Your rights
Your rights regarding data protection
As a user of 8v88, you have the following rights:
- Right to know: You may find out what information we hold about you.
- Right to rectification: You may request correction of any inaccurate information in your data.
- Right to erasure: In certain circumstances you may request deletion of your data, however this right may be limited where legal obligations apply.
- Right to restrict processing: In certain cases you may request that the processing of your data be restricted.
- Right to portability: Where applicable, you may request your data in a structured format.
- Right to object: You may object to the use of your data for marketing purposes.
To exercise any of the above rights, please contact our support team. We will respond to your request within the applicable legal timeframe.
9. Protection of minors
Age restriction
8v88's services are for individuals aged 21 or older only. We do not knowingly collect any personal information from minors. We follow an age verification process at the time of account registration.
If we become aware that a minor has provided information, we will immediately delete that information and close the associated account. Please contact us if you become aware of an account belonging to a minor.
10. Changes to the policy
Updates and changes
8v88 reserves the right to update this Privacy Policy from time to time. The Policy may change as a result of service improvements, adoption of new technologies, or legal changes.
When any significant changes are made, we will:
- Post a notice on the website.
- Notify you at your registered email address.
- Update the "Last updated" date at the top of the policy.
Continued use of the platform after changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.
11. Contact us
Questions or concerns about privacy?
If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us through the channels below. Our team is able to provide support in both Bengali and English.
Your privacy is very important to us. We are committed to responding to your requests promptly and with complete confidentiality.